Email us
- General support and request questions: [email protected]
- Privacy and data requests: [email protected]
- Shipping companies interested in joining: [email protected]
To help us respond faster, include the phone number registered in the app and the request number if any. Never share your verification code; our team will never ask for it.
Frequently asked questions
I did not receive the verification code. Make sure the number includes the country code, and wait a minute before requesting a new code. If the problem continues, email us.
How do I track my shipment? From "My requests" in the app. You are notified on every status update.
How do I report an abusive chat? Use the report or block option inside the chat, and our team will review it.
How do I delete my account? See the Delete account page.
Company
SUDATRACK DEVEOPING INFORMATION TECHNOLOGY SOFTWARE CO. LTD — certificate of incorporation No. 44758, Khartoum, Sudan.